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Book an appointment
Contact us online — the quickest way to reach us, no need to wait on hold.
Contact us online
Prefer to call? Ring us on 01725 510296, 8:30am to 1pm and 2pm to 6:30pm, Monday to Friday.
During your contact, we’ll guide you through your appointment options, or point you to a
service better suited to your health concern.
Contact NHS 111, by phoning 111, or use NHS 111 Online when we’re closed.
Appointment Types
Urgent appointments
If you need immediate medical attention or have an urgent health concern, contact us online or call us on 01725 510296.
Please explain the reason for your request — this helps us triage (quickly assess how urgent
your problem is) and make sure you get timely, appropriate care.
This type of appointment isn’t for ongoing health concerns, test results or medication —
book a non-urgent appointment for these instead.
Non-urgent appointments
For non-urgent health concerns or routine check-ups, contact us online or call us and our care co-ordinators can help book an appointment.
If you’d rather keep your health matter private, you can request a non-urgent appointment
without giving extra detail — though more information helps us advise you effectively.
Home visits
We ask that you attend the practice where possible, as we can provide more thorough care in
a clinical setting. Home visits are available at the GP’s discretion, including for patients
too unwell to attend the surgery.
Contact us online or call us to request a home visit — one of our GPs will discuss your condition with you and arrange for you to be seen.
To request a visit from a community team (district nurses, occupational therapists, and
others), contact us online or call our care co-ordinators.
Nurse appointments
To book an appointment with our nursing team, contact us online or call the surgery. This includes child immunisations, cervical screening, smoking cessation, wound checks, suture removal, and blood tests where appropriate.
Missed Appointments
We understand circumstances change and appointments sometimes need to be rescheduled.
Missed appointments affect both the practice and other patients waiting for care — in
2021/22, 6.7% of pre-booked appointments in England were missed.
3 Strikes Policy
If you miss three booked appointments within a 6-month period, we may take steps to remove
you from our patient list. This isn’t a decision we take lightly — it helps make sure
appointments are available for everyone who needs them.
Cancellations
If you can’t make your appointment, please let us know as soon as possible so we can offer
it to another patient.
Cancel using the NHS App, contact us online, or via NHS Online Services.
Running late? Please let us know — we’ll do our best to accommodate you, but early notice
helps us manage the day for everyone.
Hospital appointments
You can manage your hospital appointment online. When you get a letter from the hospital,
use this link to manage it — if it’s part of the “e-Referral” system, you can choose or change your appointment time. If it’s not part of e-Referral, contact the hospital department directly — find the department here.