Repeat Prescriptions

Repeat prescriptions

Manage Your Prescriptions with Ease

At Downton Surgery, we offer multiple options to manage your prescriptions, so you can choose what suits you best!

NHS App

  1. NHS App – Quick and Convenient

Experience the ultimate convenience with the NHS app! Order your repeat prescriptions anytime, anywhere, without the need to wait in telephone queues or for the GP surgery to open. Simply download the app, set your nominated pharmacy, and you’re all set! Change your nominated pharmacy within the app if you’re away or moving. The best part? Your prescriptions can be ready for collection within a few hours!

Get Started with the NHS App Today:
Visit www.nhs.uk/nhsapp for more information and download links.

If you don’t have a smart phone, please use this link

Paper/Email Repeat Prescription

  1. Drop-in or Email – Manual Process

We understand that some patients may prefer traditional methods. You can still order your prescription by dropping in a repeat prescription form in our secure letterbox outside. Alternatively, send us an email at bswicb.downton.dispensary@nhs.net. Please note that this manual process takes longer, and prescriptions may take at least 5 working days to arrange.

Non-urgent advice: NHS App

Remember, the NHS app is always the quickest option, and it puts you in control of your healthcare.

Dispensary

On-Site Dispensary – Close to Home

For those living at least 1 mile from a chemist, we encourage you to use our on-site dispensary.

By choosing our dispensary, you not only support the services we provide as a surgery, but you also save time and effort.

Our friendly team will be happy to assist you with your prescription needs and answer any questions you may have.

Opening hours: Monday – Friday 08:30-13:00 14:00-18:00

Whether you choose the NHS app, drop-in, email, or our on-site dispensary, we’re here to ensure your healthcare needs are met with utmost care and efficiency. Feel free to explore the various options and discover what works best for you.

Get Started


Visit www.nhs.uk/nhsapp to learn more about the NHS app and start managing your prescriptions with ease!

Did you know that pharmacies provide advice and information on minor illnesses and ailments?

Local Pharmacy

Pharmacists can offer advice and over-the-counter medication to help with a range of common conditions and minor injuries, such as:

  • Common ailments such as coughs, colds and the flu
  • Tummy trouble
  • Aches and pains
  • Skin rashes
  • Cystitis
  • Access to the morning-after pill and pregnancy tests

Your pharmacist can help manage repeat prescriptions and help with any questions you might have about the medication the doctor has prescribed you.